AI-powered SMS campaigns What if your SMS campaigns wrote themselves, adapted to each customer, and sent at exactly the right time? Artificial intelligence applied to SMS: how does it work? Writing effective messages, segmenting your contacts, and analyzing performance takes time and resources. That’s why we’ve developed an AI assistant to help you craft your SMS campaigns. Ready-to-use messages Our tool uses AI to generate clear and relevant SMS messages, based on your industry, your target audience, and your objectives (promotions, reminders, loyalty programs, etc.). The AI assistant suggests ready-to-use messages that you can of course edit as you see fit. Here’s how it works: 1. Log in to the SMS Partner platform. 2. Go to SMS Campaigns, then click “Create a campaign”. 3. In the “Your message” section, click Generate an SMS. This opens a new window. You can enter your industry, the type of SMS you want (informational or promotional), and the subject of your SMS. Click “Generate my SMS”, and the AI assistant will write you a short, relevant, and engaging SMS. If you’re happy with it, simply click “Use in campaign” and it will be added to your message. All that’s left is to finish setting up your campaign — and you’ve beaten the blank page syndrome! Generate AI SMS Automation to save time Artificial intelligence automates the sending of your SMS messages based on your customers’ actions, through the creation of workflows across various tools and CMS platforms. Thanks to SMS Partner’s integration with Hubspot, Salesforce, Make or Zapier, you can set up automatic SMS scenarios effortlessly. Our SMS modules are also available on the WordPress, Shopify, Magento and Prestashop CMS platforms to automate your SMS messages based on your customers’ journey. No more manually managing each send: AI takes care of it, freeing you to focus on your core business. An example of a workflow on Hubspot, with the choice of trigger that generates an SMS send via SMS Partner: Create AI automations The benefits of AI for your SMS campaigns Time savings SMS Partner’s AI SMS generator writes your messages in seconds, letting you focus on other tasks while ensuring your campaigns are ready to launch. Advanced personalization By analyzing customer data, each SMS is tailored to individual preferences and behaviors, boosting engagement and reducing opt-outs. Optimization With targeted messages sent at the perfect moment, your campaigns achieve an open rate of close to 95%, far above that of emails or social media. Scenario automation AI triggers automatic SMS messages based on your customers’ actions (e.g. abandoned cart, sign-up), ensuring responsive and relevant communication without any manual intervention. Cost reduction By eliminating unnecessary sends and optimizing performance, you cut costs while maximizing the return on investment of your AI-powered SMS campaigns. Seamless integration SMS Partner integrates easily with your CRM, CMS, and automation solutions (Hubspot, WordPress, Make, Zapier), for centralized management with no technical hassle. Ready to send your first AI SMS messages? Sign up on SMS Partner How to manage SMS marketing campaigns with AI? With AI applied to SMS marketing, managing your campaigns becomes intuitive and efficient. 1. Define your campaign objective Before sending any SMS, AI-powered or not, you absolutely need to know why you’re sending this campaign. This will help you give clear instructions to the AI assistant that generates the messages. Is it an informational or a commercial campaign? Are you promoting a new offer, sending a promo code, or inviting people to an event? Is it a re-engagement message for an abandoned cart or an appointment reminder? A birthday message or a thank-you SMS following a purchase? By knowing the precise goal of your campaign, you’ll be better equipped to provide the right information to our AI assistant, resulting in clear and well-targeted messages. 2. Segment and target your contacts Personalization — or even hyper-personalization — is essential to maximizing the impact of your SMS sends. Thanks to our SMS modules for WordPress, Shopify, Magento, Prestashop, Hubspot, or Salesforce, you can retrieve your customer data and use it to automatically segment your contacts based on precise criteria, such as their behavior, purchase history, favorite products, average basket size, and more. This allows you, for example, to follow up on an abandoned cart or send a birthday message to a customer with a promo code. Don’t forget to also personalize the SMS itself, using a field such as [first name] at the start of the message, along with any other information that shows the message was tailor-made for your customer. Fortunately, all of this can be automated with artificial intelligence! 3. Automate and analyze performance You can create a wide variety of automatic scenarios from your CRM or CMS, and SMS Partner takes care of sending your personalized SMS messages. Workflows let you select a trigger, which could be a click on a download button, an abandoned cart, a completed order, a booking request, or a visit to your website. From there, you can create an automatic SMS that will be sent in response to that trigger — with no manual action required on your part. Simple, right? A dashboard lets you track the effectiveness of your SMS campaigns, showing you the number of sends, the open rate, click rate (if a link is included), or reply rate (if replies are enabled). Everything you need to calculate your conversion rate and return on investment from your SMS scenarios! Questions aboutAI-powered SMS How does AI improve customer engagement via SMS?AI optimizes engagement by personalizing each message (first name, purchase history, targeted offers) and sending it at the most relevant moment (after a visit to your site or a button click). The result: your customers receive useful and tailored content, which boosts open rates (around 95%) and response rates. Performance analysis allows you to fine-tune future campaigns to maximize their impact. How does SMS Partner's AI write SMS messages on my behalf?SMS Partner’s AI assistant analyzes your industry, your objectives (promotion, reminder, loyalty), and the type of message you want (informational or commercial) to generate ready-to-use messages. You can of course edit them before sending to match your style. The tool draws on proven templates to suggest effective wording, while following SMS marketing best practices (conciseness, clear call to action, etc.). How do I integrate SMS Partner with my existing tools?Integration is simple and fast. SMS Partner is compatible with all the major tools on the market (Hubspot, Salesforce, WordPress, Shopify, Make, Zapier, etc.) via an API key. Our technical team can assist you in setting up these integrations, so that your SMS campaigns work seamlessly within your existing ecosystem (automation tools, CRM, CMS). Is my customer data secure with SMS Partner?Yes, the security of your data is our top priority. SMS Partner is a French company that strictly complies with GDPR standards and never shares any information with third parties. We have held the professional Privacy Protection Pact label since 2023. Your data is hosted in France and protected by advanced encryption protocols. 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